That is only a pattern Enterprise Analyst resume for freshers in addition to for skilled job seekers in Finance area of enterprise analyst or system analyst. Whereas that is solely a pattern resume, please use this just for reference objective, don’t copy the identical consumer names or job duties in your personal objective. All the time make your individual resume with real expertise.
Title: Justin Megha
Ph no: XXXXXXX
your e mail right here.
Enterprise Analyst, Enterprise Methods Analyst
- Achieved in Enterprise Evaluation, System Evaluation, High quality Evaluation and Venture Administration with in depth expertise in enterprise merchandise, operations and Data Know-how on the capital markets house specializing in Finance resembling Buying and selling, Fastened Revenue, Equities, Bonds, Derivatives(Swaps, Choices, and so on) and Mortgage with sound data of broad vary of economic devices.
- Over 11+ Years of confirmed monitor report as value-adding, delivery-loaded venture hardened skilled with hands-on experience spanning in System Evaluation, Architecting Monetary functions, Information warehousing, Information Migrations, Information Processing, ERP functions, SOX Implementation and Course of Compliance Initiatives.
- Accomplishments in evaluation of large-scale enterprise methods, Venture Charters, Enterprise Requirement Paperwork, Enterprise Overview Paperwork, Authoring Narrative Use Circumstances, Useful Specs, and Technical Specs, knowledge warehousing, reporting and testing plans.
- Experience in creating UML primarily based Modelling views like Exercise/ Use Case/Information Circulate/Enterprise Circulate /Navigational Circulate/Wire Body diagrams utilizing Rational Merchandise & MS Visio.
- Proficient as very long time liaison between enterprise and know-how with competence in Full Life Cycle of System (SLC) growth with Waterfall, Agile, RUP methodology, IT Auditing and SOX Ideas in addition to broad cross-functional experiences leveraging a number of frameworks.
- Extensively labored with the On-site and Off-shore High quality Assurance Teams by aiding the QA group to carry out Black Field /GUI testing/ Performance /Regression /System /Unit/Stress /Efficiency/ UAT’s.
- Facilitated change administration throughout whole course of from venture conceptualization to testing by way of venture supply, Software program Growth & Implementation Administration in numerous enterprise & technical environments, with demonstrated management skills.
- Publish Graduate Diploma (in Enterprise Administration), USA
- Grasp’s Diploma (in Pc Functions),
- Bachelor’s Diploma (in Commerce),
Documentation Instruments UML, MS Workplace (Phrase, Excel, Energy Level, Venture), MS Visio, Erwin
SDLC Methodologies Waterfall, Iterative, Rational Unified Course of (RUP), Spiral, Agile
Modeling Instruments UML, MS Visio, Erwin, Energy Designer, Metastrom Provision
Reporting Instruments Enterprise Objects X IR2, Crystal Experiences, MS Workplace Suite
QA Instruments High quality Heart, Check Director, Win Runner, Load Runner, QTP, Rational Requisite Professional, Bugzilla, Clear Quest
Languages Java, VB, SQL, HTML, XML, UML, ASP, JSP
Databases & OS MS SQL Server, Oracle 10g, DB2, MS Entry on Home windows XP / 2000, Unix
Model Management Rational Clear Case, Visible Supply Secure
SERVICE MASTER, Memphis, TN June 08 – Until Date
Senior Enterprise Analyst
Terminix has roughly 800 customer support brokers that reside in our branches along with roughly 150 brokers in a centralized name heart in Memphis, TN. Terminix customer support brokers obtain roughly 25 million calls from clients every year. Many of those buyer’s questions aren’t answered or their issues aren’t resolved on the primary name. At the moment these brokers use an AS/400 primarily based customized developed system known as Mission to reply buyer inquiries into branches and the Buyer Communication Heart. Mission – Terminix’s operation system – gives performance for gross sales, discipline service (routing & scheduling, work order administration), accounts receivable, and payroll. This method is designed modularly and is tough to navigate for customer support brokers needing to help the shopper shortly and knowledgeably. The quantity of time and effort wanted to coach a customer support consultant utilizing the Mission system is excessive. This mixed with low agent and buyer retention is expensive.
Buyer Service Console allows Buyer Service Associates to supply constant, enhanced service expertise, help to the Clients throughout the Group. CSC is geared toward offering straightforward navigation, straightforward studying course of, lowered name time and first name decision.
- Assisted in creating Venture Plan, Street Map. Designed Necessities Planning and Administration doc.
- Carried out Enterprise Evaluation and actively participated in shopping for Software Licenses.
- Recognized subject-matter consultants and drove the necessities gathering course of by way of approval of the paperwork that convey their must administration, builders, and high quality assurance group.
- Carried out technical venture session, initiation, assortment and documentation of consumer enterprise and practical necessities, resolution options, practical design, testing and implementation help.
- Necessities Elicitation, Evaluation, Communication, and Validation based on Six Sigma Requirements.
- Captured Enterprise Course of Flows and Reengineered Course of to attain most outputs.
- Captured As-Is Course of, designed TO-BE Course of and carried out Hole Evaluation
- Developed and up to date practical use instances and carried out enterprise course of modeling (PROVISION) to clarify enterprise necessities to growth and QA groups.
- Created Enterprise Necessities Paperwork, Useful and Software program Necessities Specification Paperwork.
- Carried out Necessities Elicitation by way of Use Circumstances, one to 1 conferences, Affinity Workouts, SIPOC’s.
- Gathered and documented Use Circumstances, Enterprise Guidelines, created and maintained Necessities/Check Traceability Matrices.
Consumer: The Dun & Bradstreet Company, Parsippany, NJ Might’ 2007 – Oct’ 2007
Profile: Sr. Monetary Enterprise Analyst/ Methods Analyst.
Venture Profile (1): D&B is the world’s main supply of economic data and perception on companies. The Level of Arrival Venture and the Information Upkeep (DM) Venture are the long run functions of the corporate that the corporate would transit into, offering an efficient methodology & environment friendly report technology system for D&B’s shoppers to have the opportunity buy reviews about corporations they’re attempting to do enterprise.
Venture Profile (2): The general objective of this venture was constructing a Self Consciousness System(SAS) for the enterprise neighborhood for purchasing SAS merchandise and a Fee system was constructed for SAS. The system would offer sure mixture of merchandise (reviews) for Self Monitoring report as a basis for managing an organization’s credit score.
- Carried out GAP Evaluation and documented the present state and future state, after understanding the Imaginative and prescient from the Enterprise Group and the Know-how Group.
- Carried out interviews with Course of Homeowners, Directors and Useful Heads to collect audit-related data and facilitated conferences to clarify the impacts and results of SOX compliance.
- Performed an lively and lead function in gathering, analyzing and documenting the Enterprise Necessities, the enterprise guidelines and Technical Necessities from the Enterprise Group and the Technological Group.
- Co – Authored and ready Graphical depictions of Narrative Use Circumstances, created UML Fashions resembling Use Case Diagrams, Exercise Diagrams and Circulate Diagrams utilizing MS Visio all through the Agile methodology
- Documented the Enterprise Requirement Doc to get a greater understanding of consumer’s enterprise processes of each the initiatives utilizing the Agile methodology.
- Facilitating JRP and JAD classes, mind storming classes with the Enterprise Group and the Know-how Group.
- Documented the Requirement traceability matrix (RTM) and carried out UML Modelling resembling creating Exercise Diagrams, Circulate Diagrams utilizing MS Visio. Analysed take a look at knowledge to detect vital findings and beneficial corrective measures
- Co-Managed the Change Management course of for your entire venture as a complete by facilitating group conferences, one-on-one interview classes and e mail correspondence with work stream homeowners to debate the impression of Change Request on the venture.
- Labored with the Venture Lead in setting practical venture expectations and in evaluating the impression of adjustments on the group and plans accordingly and carried out venture associated displays.
- Co-oordinated with the off shore QA Staff members to clarify and develop the Check Plans, Check instances, Check and Analysis technique and strategies for unit testing, practical testing and usefulness testing
Surroundings: Home windows XP/2000, SOX, Sharepoint, SQL, MS Visio, Oracle, MS Workplace Suite, Mercury ITG, Mercury High quality Heart, XML, XHTML, Java, J2EE.
GATEWAY COMPUTERS, Irvine, CA, Jan 06 – Mar 07
At Gateway, a Main Pc, Laptop computer and Accent Producer, was concerned in two initiatives,
Order Seize Software: Goal of this Venture is to Develop Varied Mediums of Gross sales with a Centralized Catalog. This venture includes broad publicity in the direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Circumstances. Mentored and educated workers about Tech Information & Firm Requirements; Gateway reporting system: was developed with Enterprise Objects working towards Oracle knowledge warehouse with Gross sales, Stock, and HR Information Marts. This DW serves the totally different wants of Gross sales Personnel and Administration. Concerned within the growth of it utilized Full Consumer reviews and Internet Intelligence to ship analytics to the Contract Administration group and Pricing teams. Reporting knowledge mart included Wholesaler Gross sales, Contract Gross sales and Rebates knowledge.
- Product Supervisor for Enterprise Degree Order Entry Methods – Telephone, B2B, Gateway.com and Cataloging System.
- Modeled the Gross sales Order Entry course of to get rid of bottleneck course of steps utilizing ERWIN.
- Adhered and practiced RUP for implementing software program growth life cycle.
- Gathered Necessities from totally different sources like Stakeholders, Documentation, Company Targets, Present Methods, and Topic Matter Consultants by conducting Workshops, Interviews, Use Circumstances, Prototypes, Studying Paperwork, Market Evaluation, Observations
- Created Useful Requirement Specification paperwork – which embody UMLUse case diagrams, Eventualities, exercise, work Circulate diagrams and knowledge mapping. Course of and Information modeling with MS VISIO.
- Labored with Technical Staff to create Enterprise Companies (Internet Companies) that Software might leverage utilizing SOA, to create System Structure and CDM for frequent order platform.
- Designed Fee Authorization (Credit score Card, Internet Phrases, and Pay Pal) for the transaction/order entry methods.
- Carried out A/B Testing, Buyer Suggestions Performance to Gateway.com
- Labored with the DW, ETL groups to create Order entry methods Enterprise Objects reviews. (Full Consumer, Internet I)
- Labored in a cross practical group of Enterprise, Architects and Builders to implement new options.
- Program Managed Enterprise Order Entry Methods – Growth and Deployment Schedule.
- Developed and maintained Person Manuals, Software Documentation Handbook, on Share Level software.
- Created Check Plansand Check Methods to outline the Goal and Method of testing.
- Used High quality Heart to trace and report glitches and bug fixes. Written modification requests for the bugs within the utility and helped builders to trace and resolve the issues.
- Developed and Executed Handbook, Automated Useful, GUI, Regression, UAT Check instances utilizing QTP.
- Gathered, documented and executed Necessities-based, Enterprise course of (workflow/consumer state of affairs), Information pushed take a look at instances for Person Acceptance Testing.
- Created Check Matrix, Used High quality Heart for Check Administration, monitor & report glitches and bug fixes.
- Carried out Load, stress Testing’s & Analyzed Efficiency, Response Instances. Designed strategy, developed visible scripts so as to take a look at consumer & server aspect efficiency below varied situations to establish bottlenecks.
- Created / developed SQL Queries (TOAD) with a number of parameters for Backend/DB testing
- Carried out conferences for venture standing, subject identification, and father or mother activity overview, Progress Reporting.
AMC MORTGAGE SERVICES, CA, USA Oct 04 – Dec 05
The first goal of this venture is to exchange the present Inner Dealing with Consumer / Server Functions with a Internet enabled Software System, which can be utilized throughout all of the Enterprise Channels. This venture includes broad publicity in the direction of Requirement Evaluation, Creating, Executing and Sustaining of Check plans and Check Circumstances. Calls for understanding and testing of Information Warehouse and Information Marts, thorough data of ETL and Reporting, Enhancement of the Legacy System lined all the enterprise necessities associated to Valuations from sustaining the panel of appraisers to ordering, receiving, and reviewing the valuations.
- Gathered Analyzed, Validated, and Managed and documented the acknowledged Necessities. Interacted with customers for verifying necessities, managing change management course of, updating current documentation.
- Created Useful Requirement Specification paperwork – that embody UML Use case diagrams, eventualities, exercise diagrams and knowledge mapping. Offered Finish Person Consulting on Performance and Enterprise Course of.
- Acted as a consumer liaison to overview priorities and handle the general consumer queue. Offered session companies to shoppers, technicians and inner departments on fundamental to intricate features of the functions.
- Recognized enterprise instructions & goals that will affect the required knowledge and utility architectures.
- Outlined, prioritized enterprise necessities, Decide which enterprise topic areas present essentially the most wanted data; prioritize and sequence implementation initiatives accordingly.
- Present related take a look at eventualities for the testing group. Work with take a look at group to develop system integration take a look at scripts and make sure the testing outcomes correspond to the enterprise expectations.
- Used Check Director, QTP, Load Runner for Check administration, Useful, GUI, Efficiency, Stress Testing
- Carry out Information Validation, Information Integration and Backend/DB testing utilizing SQL Queries manually.
- Created Check enter necessities and ready the take a look at knowledge for knowledge pushed testing.
- Mentored, educated workers about Tech Information & Firm Requirements. Set-up and Coordinate Onsite offshore groups, Conduct Information Switch classes to the offshore group.
Lloyds Financial institution, UK Aug 03 – Sept 04
Lloyds TSB is chief in Enterprise, Private and Company Banking. Famous monetary supplier for tens of millions of consumers with the monetary assets to fulfill and handle their credit score wants and to attain their monetary objectives. The Venture includes an applicant Data System, Mortgage Appraisal and Mortgage Sanction, Authorized, Disbursements, Accounts, MIS and Report Modules of a Housing Finance System and Enhancements for his or her Web Banking.
- Translated stakeholder necessities into varied documentation deliverables resembling practical specs, use instances, workflow / course of diagrams, knowledge circulation / knowledge mannequin diagrams.
- Produced practical specs and led weekly conferences with builders and enterprise items to debate excellent technical points and deadlines that needed to be met.
- Coordinated venture actions between shoppers and inner teams and knowledge know-how, together with venture portfolio administration and venture pipeline planning.
- Offered practical experience to builders through the technical design and building phases of the venture.
- Documented and analyzed enterprise workflows and processes. Current the research to the consumer for approval
- Participated in Universe growth – planning, designing, Constructing, distribution, and upkeep phases.
- Designed and developed Universes by defining Joins, Cardinalities between the tables.
- Created UML use case, exercise diagrams for the interplay between report analyst and the reporting methods.
- Efficiently applied BPR and achieved improved Efficiency, Diminished Time and Price.
- Developed take a look at plans and scripts; carried out consumer testing for routine to advanced processes to make sure correct system functioning.
- Labored carefully with UAT Testers and Finish Customers throughout system validation, Person Acceptance Testing to show performance/enterprise logic issues that unit testing and system testing have missed out.
- Participated in Integration, System, Regression, Efficiency, and UAT – Utilizing TD, WR, Load Runner
- Participated in defect overview conferences with the group members. Labored carefully with the venture supervisor to report, monitor, prioritize and shut bugs. Used CVS to take care of variations between varied levels of SDLC.
Consumer: A.G. Edwards, St. Louis, MO Might’ 2005 – Feb’ 2006
Profile: Sr. Enterprise Analyst/System Analyst
Venture Profile: A.G. Edwards is a full service Buying and selling primarily based brokerage agency in Web-based futures, choices and foreign exchange brokerage. This web site permits Customers (Monetary Consultant) to commerce on-line. The primary options of this web site have been: Customers can open new account on-line to commerce equitiies, bonds, derivatives and foreign exchange with the Buying and selling system utilizing DTCC’s functions as a Clearing Home agent. The consumer will get real-time streaming quotes for the forex pairs they chose, their present place within the foreign exchange market, abstract of labor orders, funds and present cash balances, P & L Accounts and out there buying and selling energy, all repeatedly updating in actual time through stay quotes. The positioning additionally facilitates customers to Place, Change and Cancel an Entry Order, Putting a Market Order, Place/Modify/Delete/Shut a Cease Loss Restrict on an Open Place.
- Gathered Enterprise necessities pertaining to Buying and selling, equities and Fastened Incomes like bonds, transformed the identical into practical necessities by implementing the RUP methodology and authored the identical in Enterprise Requirement Doc (BRD).
- Designed and developed all Narrative Use Circumstances and carried out UML modeling like created Use Case Diagrams, Course of Circulate Diagrams and Exercise Diagrams utilizing MS Visio.
- Carried out your entire Rational Unified Course of (RUP) methodology of utility growth with its varied workflows, artifacts and actions. Developed enterprise course of fashions in RUP to doc current and future enterprise processes. Established a enterprise Evaluation methodology across the Rational Unified Course of.
- Analyzed consumer necessities, attended Change Request conferences to doc adjustments and applied procedures to check adjustments.
- Assisted in creating venture timelines/deliverables/methods for efficient venture administration.
- Evaluated current practices of storing and dealing with essential monetary knowledge for compliance.
- Concerned in creating the take a look at technique and assisted in developed Check eventualities, take a look at situations and take a look at instances
- Partnered with the technical areas within the analysis, decision of system and Person Acceptance Testing (UAT).
Surroundings: Home windows XP/2000/NT, SOX, MS Workplace Suite, SQL, MS SQL Server, XML, HTML, Java, J2EE, JSP, Oracle, WinRunner, Check Director